Frequently Asked Questions


What and who is this service for?

The service was developed to help Taxing Jurisdictions in Texas with the Truth-In-Taxation process of establishing a Tax Rate.  For the most part, the process is straight-forward and could be done manually using spreadsheets or word processing documents.  However, those tax offices that collect for multiple taxing units have too many of these forms to fill out and require automated software to help them organize all information and insure accuracy.

How do I sign up for this service?

You can contact True Automation at 972-265-7300 and establish a Login account.  The process is simple and will only take a few minutes.   Click here for Price List

What are all the PC configuration requirements to use this service?

  • Browser:  Microsoft Internet Explorer V 5.0 or greater
  • Browser Page Setup: If you want to prevent headers and footers from printing on forms.  See below.

How do I suppress the header and footer when printing the forms?

In your browser window, go to File / Page Setup and clear the information that is in the Header and Footer fields then click OK.

If you later want headers and footers to appear, you can add them back by restoring the original settings.  Below are the default settings.
Header:  &w&bPage &p of &P
Footer: &u&b&d 

How do I download Adobe Acrobat Reader?

It can be downloaded over the Internet directly from Adobe.  Click here to access their page.